Privacy At a Glance: Roy M Strong Wealth Advisory Group is your partner in helping you achieve your financial goals.  We are dedicated to providing you with the highest level of service and protecting your privacy.  As technology continues to transform the way information is collected and distributed, we want to make sure you know that we have implemented a number of industry leading practices for safeguarding the privacy and security of financial information about you.

• We employ safeguards to protect customer information and to prevent fraud.
• We carefully manage information about you among the companies that make up Roy M Strong Wealth Advisory Group.  By understanding your complete relationship with us, we can provide you with more personalized and efficient service.
• We do not sell customer information to other companies for marketing purposes.   

You Have Choices

• You may direct us not to contact you for marketing purposes by telephone, direct mail, of e-mail.
• You may direct us not to share, within Roy M Strong Wealth Advisory Group, non-transactional information about you (such as credit or employment history) that we receive from others.

How to Reach Us to Exercise Your Choices

• Visit a Roy M Strong Wealth Advisory Group financial center.
• Call us at (800) 287-9037 to speak to a representative.

How You Can Help Protect Your Privacy

• Do not share your account information, passwords or code words with others.
• Never provide confidential information to unknown callers.
• When conducting business over the Internet, always use a secure browser and exit online applications as soon as you finish using them.
• Protect your account records.
• If you are a victim of fraud or identity theft, please contact us at (800) 287-9037 to put holds on your accounts.  Also, see the Identity Theft Assistance section of our Privacy Statement below.

Since this is a summary, it is important that you read the rest of this statement below.
About This Statement
How We Secure Your Assets and Protect Information About You
How We Protect Your Privacy Online
How We Gather Information to Understand Your Financial Needs
How We Manage Information to Serve Your Needs
Your Choices as a Customer
Identity Theft Assistance
How to Limit Direct Marketing from Other Companies
We Strive to Maintain Accurate Information
If You Have Questions, Contact Us

About This StatementThis Privacy Statement explains how Roy M Strong Wealth Advisory Group handles and protects customer information. Roy M Strong Wealth Advisory Group Corporation, or Roy M Strong Wealth Advisory Group, includes multiple companies, such as Independant Associates, Inc. This statement applies to consumers who are customers or former customers of the Roy M Strong Wealth Advisory Group companies. Customers of certain Roy M Strong Wealth Advisory Group Corporation businesses, such as Independant Associates, Inc, will be separately notified of the specific privacy policies that are applicable to those businesses.We may change this statement from time to time based on our need to accurately reflect how we gather and manage customer information.  All changes to this statement will be effective upon posting on wachovia.com. This statement was last updated on September 19, 2003, and replaces the Privacy Statement previously provided on this website.

 Back to Top  How We Secure Your Assets and Protect Information About You

• We train our employees to protect customer information.
• We continually enhance our security tools and processes.
• We protect customer data and accounts by asking you for information that only you should know when you contact us.  We follow these procedures in our financial centers, on the phone and via the Internet.  

 Back to Top  How We Protect Your Privacy Online. Protecting customer information online is an essential part of our service to you.

• Our systems use technologies such as firewalls (which protect systems from intrusion) and encryption (scrambling of information) to protect customer information.
• We validate your identity through confidential access codes before we allow online access to your accounts.

For more information on our Internet security measures, please visit our Security Statement.

 Back to Top  How We Gather Information to Understand Your Financial Needs. The information we gather about you helps us to better understand your financial needs and to provide more personalized, efficient service to you.  For example, this information may prompt us to suggest overdraft protection for your checking account, or recommend an investment account that has the potential to pay you higher earnings.  The information we gather comes from a variety of sources, including:

• Information you provide to us (such as information on applications about assets and income)
• Information related to your transactions with Roy M Strong Wealth Advisory Group (such as account balance and payment history)
• Information we receive from credit reporting agencies and other companies (such as your credit history) when you apply for a service
• Information we obtain from others at your request (such as information about assets held at another institution for inclusion in a financial plan) 
• Information obtained when you use Internet products and services (such as application and transaction information and information contained in e-mails you send us)

We carefully manage all the information gathered about you as described in the following section.

 Back to Top  How We Manage Information to Serve Your Needs. We consolidate information about customers within the companies that make up Roy M Strong Wealth Advisory Group Corporation, including: 

• Information based on your transactions with us (for example, information that we would collect about your loan amounts and deposits with us in order to offer you a rate based on total balances) and contact information (such as your name and address)  
• Non-transactional information received from others (such as credit or employment history) to evaluate your eligibility for various financial services (for example, a line of credit at a special rate)

You may tell us not to share non-transactional information with other Roy M Strong Wealth Advisory Group companies*.  For more information, see the section below entitled, Your Choices as a Customer.Outside of Roy M Strong Wealth Advisory Group Corporation. Other than limited exceptions like those below, we do not provide customer information to companies outside of Roy M Strong Wealth Advisory Group Corporation.  You do not need to request this confidentiality; it is our standard practice. In order to serve your needs, we may provide all of the information we gather to:

• specialists that perform business operations for us (such as check printing)
• companies that act on our behalf to market our services, or companies with whom we have entered into a joint marketing agreement in order to provide you with valuable financial services that we do not offer  (such as credit cards)*
• others only as permitted or required by law (such as to protect against fraud or in response to a subpoena)

We select very carefully the companies that provide services on our behalf, or offer you financial services that we do not provide.  Also, we only provide them with information that we believe is necessary to fulfill their responsibilities or to provide a financial service to you. These companies are prevented by legal agreement from using this information for their own purposes or selling this information to others.*Other Applicable LawsThe practices described above are in accordance with federal law.  We may also be subject to other privacy requirements under applicable state law.  For example, Indiana law places additional limits on sharing information about Indiana residents.  So long as they remain residents of Indiana, we will not share information we collect about Indiana residents with companies outside of Roy M Strong Wealth Advisory Group, except:

• With companies that perform marketing or other services on our behalf;
• Contact information (like name and address), and transaction information (such as your payment history) to other financial institutions with which we have joint marketing agreements;
• With the authorization or consent of the Indiana resident; or
• As permitted by law.

We also will not share non-transactional information about Indiana residents received from others within Roy M Strong Wealth Advisory Group except with the authorization or consent of the Indiana resident.

 Back to Top  Your Choices as a Customer. We are committed to helping you manage your finances in the most effective way, and helping you maximize the return on your financial investments.  For these reasons, we may contact you to offer financial advice and inform you of different options that may be of value to you.  If you are comfortable with the ways in which we contact you currently, there is no need to indicate your preferences.  We recognize, however, that you may wish to limit the ways in which we contact you for marketing purposes and we offer the options listed below:

1. Please do not contact me by telephone for marketing purposes.
2. Please do not contact me by mail for marketing purposes.
3. Please do not contact me by e-mail for marketing purposes.

You also have a choice about how information about you is managed within Roy M Strong Wealth Advisory Group.  If you prefer that we not share non-transactional information about you with other Roy M Strong Wealth Advisory Group companies, you may choose the following option:

4. Please do not share, among Roy M Strong Wealth Advisory Group companies, non-transactional information about me that you receive from others.

Whatever your preferences, we will honor your wishes and respect your privacy.  Your preferences will remain in effect until you tell us otherwise.  You do not need to notify us if you have already indicated your preferences to us. To discuss your options, inform us of a preference, or provide us with feedback, call us at (800) 287-9037 or visit a Roy M Strong Wealth Advisory Group financial center. If you contact us, we will assume your preferences apply to you only - unless you tell us that they also apply to other individuals listed on your accounts.Please note that we are committed to providing you with superior service.  Occasionally, we may need to contact you to resolve a problem or to service your accounts.  For example, if we observe unusual activity on your debit card, we may contact you to verify your purchases and confirm that they are authorized.

 Back to Top  Identity Theft Assistance. If you believe you may be a victim of identity theft:

1. Contact us at (888) 647-3648 to place holds on your accounts and obtain a free copy of Roy M Strong Wealth Advisory Group’s.
2. Contact the Social Security Administration’s Fraud Hotline at (800) 269-0271 to report fraudulent use of your identification information.
3. Report the incident as quickly as possible to each of the credit reporting agencies:

Experian	(888) 397-3742
Equifax	(800) 525-6285
Trans Union	(800) 680-7289

4. File a police report in your local jurisdiction and retain the report number and the name of the officer who took the report.
5. File a complaint with the Federal Trade Commission (FTC) by contacting the FTC’s Identity Theft Hotline: (877) IDTHEFT.

 Back to Top  How to Limit Direct Marketing from Other Companies. To limit the instances in which credit reporting agencies share your information with companies wishing to offer you pre-approved credit solicitations, you can call (888) 567-8688 (the Credit Reporting Industry Pre-screening Opt Out Number).  To limit the marketing you receive from companies outside of Roy M Strong Wealth Advisory Group, you may contact the Direct Marketing Association at the addresses below and have your name removed from their contact lists.  You must include your name, address and telephone number with your request.

DMA Mail Preference Service	DMA Telephone Preference Service
PO Box 643	PO Box 1559
Carmel, NY 10512	Carmel, NY 10512

 Back to Top  We Strive to Maintain Accurate Information. We strive to maintain complete and accurate information about you and your accounts.  If you ever believe that our records contain inaccurate or incomplete information about you, please let us know immediately.  We are committed to resolving any inaccuracies as quickly as possible.Credit Reporting Agencies. If you believe we have reported inaccurate information about your account to any credit reporting agency, please let us know in writing.  Be sure to include your complete name, current address, Social Security Number, telephone number, account number, type of account, specific item of dispute and the reason you believe the information is wrong.  Send your notice to: Roy M Strong Wealth Advisory Group, 900 E 56th St., Ste 200, Brownsburg, IN 46112-7606.  We will investigate your concern and correct any inaccuracies we find.  We will inform you of any actions we take.

 Back to Top  If You Have Questions, Contact Us. We welcome the opportunity to answer any questions you may have about this statement or the safeguarding and confidentiality of your information.  For more information, please read our Internet Privacy section, visit a Roy M Strong Wealth Advisory Group financial center, or call us at (800) 287-9037.